Microsoft Dynamics 365 Customer Engagement (CE) (formerly known as Microsoft Dynamics 365 Customer Relationship Management – CRM) is designed to help you manage your client relationships by streamlining your processes, centralizing client information, providing analysis, and enabling responsive customer service. As a leading cloud-based business solution, this application is built to enhance the efficiency of your sales and marketing teams with data analysis, intelligent insights provided by business intelligence, and campaign management.
No minimum qualification is mandatory for joining this course
This exam covers the customer engagement features and capabilities of Dynamics 365 apps. Candidates of this exam should have a fundamental understanding of customer engagement principles, business operations, and general computer skills.
1. One to One Training Sessions
2. Official Training Content
3. Daily 1Hr. or Weekends 2Hrs. (Sat. & Sun.) Training Sessions
4. No. of Days 30, No. of Hours -30
5. Recordings of each session